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Shipping & Returns

Holiday Shipping Deadlines

Shop your holiday gifts and get them in time for December 25th. ūüéĀ

Location

Shipping deadline

Shipping Service

Price

Canada (Ontario & Quebec)

December 15th

Expedited Parcel 

$9.99 CAD

Canada (All other Provinces)

December 13th

Expedited Parcel 

$11.99 CAD

United States
December 13 Tracked Packet USA Air

$9.99 USD

Rest of the World
December 10th
Tracked Packet International Calculated at checkout

Standard Shipping

  • Free Shipping on orders over $150 CAD and USD

Our goal is to ship our orders as quickly as possible. Most items will be shipped on the same day the order was placed, however during busy times, it may take up to 2 business days to ship an order. We’re currently shipping to Canada and the US. 

Destination

Shipping Method

Delivery Time

Price

Canada (Ontario & Quebec)

Expedited Parcel

2-4 business days

$9.99 CAD

Canada (All other Provinces)

Expedited Parcel 

2-4 business days

$11.99 CAD

United States
Canada Post Tracked Packet USA
5-10 business days

$9.99 USD

Rest of the World
Tracked Packet International
6-10 business days Calculated at checkout

 

Local Pickup

A Delivery Method at checkout is Pick Up. If you're based in Ottawa Canada, this free delivery method is a great way to avoid shipping charges and grab your order right from Calita HQ. Pickup location is in the Glebe Ottawa. Once your order is ready for pickup, you will receive detailed pickup instructions. 

Returns

Returns are offered within 30 days after product delivery on items that are unworn, and in new condition with all tags attached. Please note that return charges are the responsibility of the customer. If a product is defective or received incorrectly, we will provide a return shipping label. If you wish to exchange items to a different size, we are happy to process the exchange. Customers will need to ship the garment back to us to process any exchanges. Once we receive the item, the exchange will be sent free of charge back out to the customer.


To avoid ordering the incorrect size, please refer to our Size Guide. 

For Immediate Questions or Concerns: Please contact us at info@calita.ca

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