Shipping
Our goal is to ship our orders as quickly as possible. Most items will be shipped on the same day the order was placed, however during busy times, it may take up to 2 business days to ship an order. We’re currently only shipping to customers based in Canada and the Unites States. For close friends and family, we offer an in-person pickup option.
|
Destination |
Shipping Method |
Delivery Time |
Price |
|
Canada |
Expedited Parcel |
2-4 business days |
$5.00 |
|
Canada |
In-person pickup |
N/A |
Free |
| United States | Small Packet USA Air | 5-8 business days |
Calculated at checkout |
| United States | Tracked Packet USA | 4-7 business days | Calculated at checkout |
Returns
Returns are offered within 30 days after product delivery on items that are unworn, and in new condition with all tags attached. Please note that return charges are the responsibility of the customer. If a product is defective or received incorrectly, we will provide a return shipping label. If you wish to exchange items to a different size, we are happy to process the exchange. Customers will need to ship the garment back to us to process any exchanges. Once we receive the item, the exchange will be sent free of charge back out to the customer.
To avoid ordering the incorrect size, please refer to our Size Guide.
For Immediate Questions or Concerns: Please contact us at info@calita.ca